House Beauty Privacy Policy

House Beauty respects client information and keeps all data handled through our salon, website, booking tools, or communication channels safe. This Privacy Policy describes what we collect, how long we keep it, and how it is used for service delivery and account management.

Information we collect

Data collected is used to run daily operations in a safe and organised way. The information may include:

• Name, email, phone number, and address shared during booking or communication.
• Appointment details, service notes, and treatment preferences.
• Allergies, sensitivity notes, or requests shared for safe treatment application.
• Payment references processed through trusted payment partners. Card numbers are not stored by House Beauty.
• Device type, pages visited, and session details gathered through cookies for basic analytics.
• Newsletter opt-in status and promotional subscription choices.

Purpose of using information

Information is used in the following ways:

• Manage appointments and deliver requested salon services.
• Send updates about bookings, reminders, or changes requested by clients.
• Provide treatment safety by tracking allergy notes or service limitations.
• Improve the website layout and user flow based on anonymised visitor behaviour.
• Send promotions or updates when the user has subscribed to marketing messages.
• Support communication and reply to questions sent to the salon team.

Data storage and retention

Personal data is stored only for durations needed for operations or as required by local record rules. This includes:

• Appointment and payment logs stored for business documentation requirements.
• Marketing preferences kept until the client unsubscribes.
• Service notes stored while the client account remains active.

Information shared with partners

House Beauty works with selected service providers for booking tools, email delivery, analytics, and payment processing. These providers act under their own data rules and treat information with care. No personal details are sold to external companies.

Cookie usage

Cookies help keep the site running smoothly. They support functions such as:

• Session handling for booking forms.
• Saving preferences such as time zone or display settings.
• Basic analytics that help improve page flow.

Visitors can control cookies through browser settings. Turning off cookies may affect some website features.

Your choices

Visitors can request access to their saved information, update details, or request deletion of their data. Requests may require identity confirmation to protect accounts from unauthorised access.

Client safety notes

Skin sensitivity notes, allergies, or past reactions help the House Beauty team create a safe treatment plan. These notes stay private and are shared only with the staff members performing the treatment.

Updates to this policy

House Beauty may update this policy to reflect changes in operations or legal rules. A new revision date will appear at the top of this page whenever changes are applied.

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